Q.  How do I do multiple backups to a cd?

Q.  How do I set my system up for Online Payments?

Q.  How do I program my keypad?

Q.  Can I reprint receipts?

Q.  How do I issue a credit to a customer?

Q.  I have a customer in lien status who has moved out, what do I do now?

Q.  How can I keep track of merchandise sales to non-tenants?

Q.  I made a mistake on a transaction... How do I cancel or modify it?

Q.  I just installed the software and am ready to open my site... How do I adjust the system dates?

Q.  I set up a rate change, and it didn’t take effect... What did I do wrong?

Q.  I have a tenant with several units, who would like just one bill and one passcode... Can that be done?

Q.  Can tenants make partial payments?

Q.  I am finished using the demo database, now how do I setup my software to begin business?

Q.  How often should I rebuild, compact, and verify the database?

Q.  I would like to have access passcodes for the police, fire department, and my employees but they don’t have units.

Q.  Can a customer reserve a unit that is currently rented to another customer?

Q.  How do I print letters?

Q.  What reports should print at the close?

Q.  Can my software be started automatically when I start my computer.

Q.  I would like to make changes to the letters… How do I do that?

Q.  My backup is taking more and more disks at an alarming rate.

Q.  We have just completed a new building… How do I add these units to the software?

Q.  How do I setup Winsen to use PPI Paymover?