Sentinel Systems - Self Storage management software & hardware
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Outstanding customer care is yet another way that we seek to gain your trust in us as a company that can meet your needs. Our support team excels at resolving your issues quickly. Every inquiry is tracked and managed so we can resolve your issues effectively.

No-Cost Online Support Resources

We offer several free support options for you. Our searchable knowledge base, tech notes, and forums provide a rich resource for gaining answers to your questions.

Knowledge Base Search
Perform a search of our extensive library of technical support information, including Tech Notes, Support Notes, FAQ’s and online Users’ Guides. This is a great place to find answers to issues you may encounter.

 

FAQs
Frequently Asked Questions about our products.

 

Monthly Maintenance Agreement

  • Technical Support over the telephone with one of our experienced Sentinel technicians whenever it may be necessary.

  • Technical support provided on our toll-free number.

  • Free WinSen version upgrades, all we ask is for you to pay the shipping & handling.

  • Support payment billed quarterly for ease of payment.

  • INCREDIBLE VALUE compared to the non-subscriber rate of $100.00 per/hour for technical support.

Hourly Telephone Support

  • Free for first 120 days.

  • Billed in 15 Minute increments.

  • All calls answered in the order they are received.

 

Call us directly or submit an online request for a call back.

 

  • United States   Toll Free: 866.351.4423

  • Australia   +61 3 99882035

  • Brazil   000.814.550.3481

  • Denmark .  80.884817

  • France   0800.918301

  • Italy   800.784156

  • Mexico   001.800.456.9955

  • Netherlands .  800.0228856

  • New Zealand   0800.448330

  • Spain .  900.951838

  • U.K.   0800.783.4410

 

Other Resources

Support Resources

Follow Us

1620 Kipling Street
Lakewood, CO 80215

U.S. Contact

Local: 303.242.2000

Worldwide Toll Free

Australasia +61 3 99882035
Brazil 000.814.550.3481
Denmark 80.884817
France 0800.918301
Italy 800.784156
Mexico 001.800.456.9955
Netherlands 800.0228856
New Zealand 0800.448330
Spain 900.951838
U.K. 0800.783.4410