Outstanding customer care is yet another way that we seek to gain your trust in us as a company that can meet your needs. Our support team excels at resolving your issues quickly. Every inquiry is tracked and managed so we can resolve your issues effectively.
No-Cost Online Support Resources
We offer several free support options for you. Our searchable knowledge base, tech notes, and forums provide a rich resource for gaining answers to your questions.
Knowledge Base Search
Perform a search of our extensive library of technical support information, including Tech Notes, Support Notes, FAQ’s and online Users’ Guides. This is a great place to find answers to issues you may encounter.
FAQs
Frequently Asked Questions about our products.
Monthly Maintenance Agreement
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Technical Support over the telephone with one of our experienced Sentinel technicians whenever it may be necessary.
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Technical support provided on our toll-free number.
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Free WinSen version upgrades, all we ask is for you to pay the shipping & handling.
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Support payment billed quarterly for ease of payment.
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INCREDIBLE VALUE compared to the non-subscriber rate of $100.00 per/hour for technical support.
Hourly Telephone Support
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Free for first 120 days.
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Billed in 15 Minute increments.
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All calls answered in the order they are received.
Call us directly or submit an online request for a call back.
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United States Toll Free: 866.351.4423
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Australia +61 3 99882035
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Brazil 000.814.550.3481
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Denmark . 80.884817
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France 0800.918301
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Italy 800.784156
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Mexico 001.800.456.9955
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Netherlands . 800.0228856
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New Zealand 0800.448330
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Spain . 900.951838
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U.K. 0800.783.4410
Other Resources
Support Resources
