Terms & Conditions of Service

Last Updated: 12/09/2025

1.Introduction and Acceptance

TheseTerms and Conditions ("Terms") constitute a binding legal agreementbetween Sentinel Systems LLC ("Provider,""we," "us," or "our") and the entity orindividual accessing or using our self-storage management software("Client," "you," or "your").

Byregistering for, accessing, or using the Sentinel Anywareplatform (the "Service"), you agree to be bound by these Terms. Ifyou do not agree, you must not access or use the Service.

2.Description of Service

SentinelAnyWare is a cloud-based management platform designed for self-storagefacilities. The Service includes features such as unit inventory management,tenant billing, lease generation, gate access integration, and reporting tools.

3.Account Registration and Security

  • 3.1 Eligibility: You     represent that you have the authority to bind the business entity for     which you are registering.
  • 3.2 Account Security: You are     responsible for maintaining the confidentiality of your login credentials.     You are responsible for all activities that occur under your account,     including the actions of your employees or agents.
  • 3.3 Notification: You agree     to notify us immediately of any unauthorized access to or use of your     account.

4.Subscription, Billing, and Payments

  • 4.1 Subscription     Fees: Access to the Service is provided on a subscription basis. You     agree to pay the fees associated with your selected subscription tier.
  • 4.2 Payment Terms: Payments     will be charged automatically on a Monthly basis to the payment method on     file.
  • 4.3 Late Payments: Failure     to pay subscription fees may result in the suspension of your access to     the Service.
  • 4.4 Taxes: You are     responsible for all taxes, levies, or duties imposed by taxing authorities     associated with your use of the Service.

5. Useof Service and Restrictions

Youagree not to:

  • Reverse     engineer, decompile, or disassemble the Service.
  • Use the Service to store or transmit malicious code, viruses, or     illegal content.
  • Resell, lease, or sub-license the Service to a third party (unless     part of an authorized reseller program).
  • Attempt to gain unauthorized access to the Service or related     systems.

6.Client Data and Privacy

  • 6.1 Ownership: You     retain all rights and ownership of the data you enter into the Service     ("Client Data"), including tenant information and financial     records.
  • 6.2 License to     Process: You grant us a worldwide, non-exclusive license to host, copy,     and display Client Data as necessary to provide the Service to you.
  • 6.3 Data Security: We will     implement reasonable industry-standard security measures to protect Client     Data. However, no internet transmission is completely secure, and we     cannot guarantee absolute security.
  • 6.4 Compliance: You     warrant that you have obtained all necessary consents from your tenants to     collect and input their personal data into the Service, in compliance with     applicable privacy laws.

7.Self-Storage Specific Disclaimers

  • 7.1 Gate Access     Integration: If the Service integrates with third-party hardware (e.g.,     keypads, gate controllers), we are not responsible for hardware     malfunctions, power outages, internet connectivity failures at your     facility, or software updates by hardware manufacturers that disrupt     service. We do not guarantee that gate access will     function uninterrupted.
  • 7.2 Lien Laws and     Auctions: The Service may provide tools to assist with delinquency     management and auction processing. You acknowledge that you are solely responsible for ensuring that your lien     enforcement and auction procedures comply with the specific laws of the     state or jurisdiction in which your facility operates. We     are not liable for wrongful sale or legal disputes arising from your use     of these tools.
  • 7.3 Payment     Processing: We use third-party payment processors (e.g., Xplor, Clearent).     We do not store full credit card numbers and are not liable for errors or     security breaches attributable to the third-party processor.

8.Intellectual Property

TheService, including its code, design, interface, and documentation, is theexclusive intellectual property of Sentinel Systems. Nothing in these Termsgrants you any right, title, or interest in the Service other than the limitedaccess rights explicitly granted.

9.Limitation of Liability

TO THE FULLEST EXTENTPERMITTED BY LAW:

  • 9.1 IN NO     EVENT SHALL SENTINEL SYSTEMS LLC BE LIABLE FOR ANY INDIRECT, INCIDENTAL,     SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOSS     OF DATA, OR BUSINESS INTERRUPTION.
  • 9.2 OUR TOTAL     LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE     SERVICE SHALL NOT EXCEED THE AMOUNT PAID BY YOU TO US IN THE TWELVE (12)     MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

10.Warranties and Disclaimers

THESERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS.WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OFMERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DONOT WARRANT THAT THE SERVICE WILL BE ERROR-FREE OR UNINTERRUPTED.

11.Indemnification

11.1.Indemnification for Infringement. Subject to Section 11.4, we shall, at ourexpense, defend you against any third-party claim brought against you whichalleges that the Services infringe any US patent issued to a third party as ofthe Effective Date or infringe any copyright, trademark or trade secret of anythird party (collectively referred to as the “Infringing Item”). In the eventan injunction is sought or obtained against use of the Infringing Item or inour opinion is likely to be sought or obtained, we shall, at our option andexpense, either (i) procure for you and your named Users the right to continueto use the Services, or (ii) replace or modify the Services to make their usenon-infringing while being capable of substantially performing the samefunction. In the event subsections (i) and (ii) above are not commerciallypracticable, as determined in our sole discretion, we may terminate theServices and refund any prepaid, but unused Service Fees. We shall not beobligated to defend or be liable for any costs or damages under this Section 11.1if the alleged infringement arises out of or is in any manner attributable to(i) any unauthorized modification of any Services by you (or any of your Users)or (ii) use of Services in combination with services and products not providedor authorized by the Company if such infringement would have been avoidedwithout such modification or combination or (iii) compliance with your designsor instructions or (iv) a claim that does not state with specificity that theServices are the subject of the claim (each an “Excluded Claim”).  Theforegoing shall be your exclusive remedy for any claim in connection with anInfringing Item.

11.2.Indemnification for Data Security and Privacy. Subject to Section 11.4, andduring the term of your subscription to the Services, we shall, at our expense,defend you against any third-party claim brought against you which allege ourrecklessness or our willful misconduct in disclosing sensitive PersonallyIdentifiable Information of your End Users in our possession or control. Thisindemnity will not apply to the extent that such claim, arises from or relatesto either matters beyond our control or your negligence or willful misconductor that of your owners, managers, employees, agents or representatives, or tothe extent liability is disclaimed or limited by either party under theAgreement. The indemnity obligations set forth in this section are contingentupon your proving our recklessness or willful misconduct has directly andproximately resulted in the unauthorized access to or disclosure of sensitivePersonally Identifiable Information of your customers in our possession orcontrol.

11.3.Your Indemnification. You agree to indemnify, hold harmless, and defend us andall our employees, officers, directors and agents from any and all claims,demands, suits, proceedings, investigations, damages, costs, expenses, losses,and any other liabilities (including reasonable attorneys’ fees, court costsand expenses) arising out of or relating to (i) your use of the Services, (ii)an Excluded Claim, (iii) any content provided by you, (iv) any actual oralleged breach by you of any representation, warranty, covenant or obligationunder the Agreement or (v) your gross negligence or willful misconduct. Yourindemnification obligations under this Section 11.3 shall survive anytermination or expiration of the Agreement.

11.4.Notification and Cooperation. The indemnifying party’s obligations to theindemnified party under this Section 11 above are conditioned upon (i)indemnified party notifying indemnifying party promptly, upon knowledge of anyclaim, for which it may be entitled to indemnification under the Agreement;(ii) to the extent applicable, indemnified party ceasing use of the claimedinfringing Services upon receipt of notice of same; (iii) indemnified partypermitting indemnifying party to have the sole right to control the defense andsettlement of any such claim (provided that indemnifying party may not settleany claim without the indemnified party’s consent unless the settlementunconditionally releases indemnified party from all liability); (iv) indemnifiedparty providing reasonable assistance to indemnifying party, at indemnifyingparty’s expense, in the defense of such claim; (v) indemnified party notentering into any settlement agreement or otherwise settling any such claimwithout indemnifying party’s express prior written consent or request whichshall not be unreasonably withheld; and (vi) indemnified party complying withany settlement or court order made in connection with the claim (related to thefuture use of any infringing materials). Indemnified party may participate inthe defense or settlement of a claim with counsel of its own choice and at itsown expense.

11.5.Exclusive Remedy. This Section 11 states the indemnifying party’s soleliability to, and the indemnified party’s exclusive remedy against, the otherparty for any type of claim described in this Section.

12.Termination

  • 12.1 Termination by     You: You may cancel your subscription at any time via the account     settings. Access will continue until the end of the current billing
  • 12.2 Termination by     Us: We may suspend or terminate your account if you violate these     Terms or fail to pay fees.
  • 12.3 Data Export: Upon     termination, you will have [Number] days to export your Client Data. After     this period, we may delete your data.

13.Governing Law and Dispute Resolution

TheseTerms shall be governed by the laws of the State/Country of Colorado. Any disputes arising under these Terms shallbe resolved through binding arbitration in Golden, Colorado,except for claims regarding intellectual property rights.

14.Changes to Terms

Wereserve the right to modify these Terms at any time. We will notify you ofmaterial changes by email or through a notification within the Service.Continued use of the Service after such changes constitutes acceptance of thenew Terms.

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